Billing & plans

Billing is managed by workspace owners under Settings → Billing.

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How metering works

Passlet bills on issued passes: every issued pass counts as an active pass for each billing period it is active. The Issued passes this period tile on the billing page shows current usage against your plan’s quota.

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Plans

• Free — a hard cap of included passes; issuance pauses at the limit.
• Starter and Premium — larger quotas; usage beyond the quota is billed monthly as overage. Both are available monthly or yearly (yearly saves a percentage shown on the page).
• Enterprise — custom quotas, commitments, and terms; contact sales from the billing page.

Upgrades take effect immediately. Downgrades are scheduled for the end of the current period — the page shows a banner with the scheduled change.

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Managing your subscription

• Manage in Stripe — payment methods, invoices, and receipts are handled in the Stripe customer portal.
• Cancel / Resume — cancel at period end or resume a scheduled cancellation.
• Usage ledger — a table of closed billing periods (period, status, issued, billable, total), exportable as CSV.